We will begin a trial to offer simpler ticketing options for customers booking travel on some LNER routes. Find out which routes we're trialing here. On Monday 26 August there will be a reduced train service, with customers strongly recommended to make seat reservations in advance.
These are external links and will open in a new window. Virgin Trains plans to launch a new hourly train service between Liverpool and London when it loses its current franchise which includes the route. Virgin is not allowed to bid for the new West Coast Mainline franchise.
Here's why the new services would be 'unique' to the UK rail industry. Transport bosses want there to be two fast trains an hour between Liverpool and London, and have submitted a bid to the Office of Rail and Road ORR to make it happen. Virgin is hoping to launch 24 more services a day from Mayand they would run alongside the current hourly service provided by its West Coast franchise.
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Fed up of sneaky hidden booking fees and awkward apps? We hear you. So, if you fancy breezing through the queue by discovering which platform your train will arrive at before everyone else, keeping up to date with any delays and reserving your seat for free, our app can make it happen.
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They also run services on train lines from Birmingham to Edinburgh and Glasgow. Every Virgin Train is equipped with WiFi. WiFi is free to use for First Class passengers and there are several WiFi packages for Standard Class passengers, with 60 minute and 24 hour plans available.
From MayVirgin plans to operate customer-focused services which will offer free Wi-Fi and entertainment, a seat guarantee, automatic compensation for delays, and the cheapest fares available. The new services would be unique in the UK rail industry. Every ticket would be guaranteed to be at least 10 per cent cheaper than equivalent tickets offered by rail competitors. Each ticket would also come with a seat reservation for a particular service, meaning everyone would be guaranteed a seat.